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Housekeeping Assistant

Job Introduction

About Us

Encore provides the finest care, comfort, and companionship, and delivers expertise in all five types of elderly care: dementia, nursing, residential, respite and palliative. Our four beautiful homes in Bournemouth, Oakdale, Great Oaks, Fairmile Grange, and Southampton's Hamble Heights provide the perfect haven for our wonderful residents. At Encore, we take immense pride in our exceptional team members who create a sense of belonging, making every resident feel like a cherished member of our extended family. They are the heart and soul of our homes, ensuring that each moment is cherished, and every day is celebrated.

About the Domestic Assistant Role:

Your job as a Domestic Assistant is to maintain our beautiful care home at Great Oaks. You will ensure the cleanliness and hygiene of both the communal areas of our home and our resident’s private rooms to the highest possible standards. We know the happiness of our staff improves the service we give our residents, you will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

 Main duties and responsibilities as a Domestic Assistant Role:

  • Ensuring bedrooms, corridors and public areas are kept clean and tidy to the required standard.
  • General domestic cleaning and tidying Washing floors and other surfaces.
  • Vacuuming and dusting.
  • Emptying of domestic rubbish bins.
  • Cleaning bathrooms, toilets, kitchens, living rooms, bedrooms and hallways.
  • Removing cobwebs from ceilings and walls.
  • Informing the Housekeeper of any special cleaning requests e.g. soiled bedspreads.
  • Efficient and economical use of supplies provided.
  • Keeping storage areas clean and tidy and stocked up at all times.
  • Assisting with Linen Room duties when requested.
  • Carrying out shopping at designated stores/supermarkets.
  • Restocking toiletries, soaps, towels etc. as and when required.

 Skills and experience you need as a Domestic Assistant Role:

  • Participate in Staff and Client meetings as required.
  • Attending mandatory training days / courses, on or off site, as and when required.
  • Maintaining professional knowledge and competence.
  • Adhere to the company’s Disposal of Waste policy.
  • Making certain that chemicals / equipment are used and stored correctly and safety procedures adhered to at all times.
  • Reporting immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.

 Benefits:

  • Salary up to £10.50 per hour
  • Free meals on shift, paid breaks .
  • Recognition and Rewards programme.
  • Workplace pension scheme.
  • Long Service Awards.
  • Genuine opportunities for career progression.
  • Care Friends: Our Employee Referral and Rewards App is your ticket to helping us recruit the best talent for our Care Homes. For each successful referral placement for our open positions, you have the potential to earn more than £500 over time, thanks to the points you accrue! Curious? Contact the recruitment team for details!

Our Values:

At Encore Care Home, we believe in the power of people. We foster a joyful environment where residents and staff can truly enjoy themselves. No two days are ever the same as we embrace spontaneity and go with the flow. We encourage creativity to connect with each resident in thoughtful and imaginative ways. We are a family, offering support and a friendly ear to lean on. 

Encore is committed to safeguarding and promoting the welfare of our residents and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to undertake a satisfactory Disclosure & Barring Service Check.  Following a change in government guidelines relating to Care Home employees, it is no longer essential to be vaccinated against COVID-19, however it is preferred.  

We are an equal opportunity employer, committed to equality and diversity among our employees and applicants. We ensure that all applicants are treated fairly and equally throughout our recruitment process. We are determined to prevent discrimination based on sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, socio-economic background, neurodiversity, education, or any other protected characteristic under applicable law.

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